Strategic Plan for Recreation Services

Clients: Associated Recreation Council and Seattle Parks and Recreation

Facilitator and consultant for development of the first strategic plan for recreation services for the partnership between the Associated Recreation Council (ARC) – a nonprofit organization with 37 member Advisory Councils – and Seattle Parks and Recreation. Re-structured the partnership, and conducted customer surveys and financial planning for the delivery of programs at 24 community centers, three environmental learning centers, three citywide programs, and two arts and culture facilities throughout Seattle. (2004 – 2007)

Results: Successful adoption of a strategic plan and revitalization of this key partnership. Changes include improvements in child care programs through the creation of a new division in ARC, changed bylaws for ARC, and a revised agreement between ARC and Seattle Parks and Recreation.